filters
state:
Show
city:
Show
My complanit number is 00463684 and the representative was Debbie King. I contacted the website www.heathrow.com in order to resolve a issue that arosed while my family and I was traveling through Heathrow airport and I activated the archway and was hand searched,...
Read more
2.0
Wetzlar, Hesse
#792623
Reply to reviews
Hello, I would like to file a complaint against your inhumane security methods used at your airport. I'm filing this complaint on behalf of my mother, whose first language is not English. My mother arrived to Heathrow airport on August 20th at 6am England time. She was...
Read more
#686590
Reply to reviews
Heathrow T4 VAT refund - massive queues to discourage people? Just waited 2 hours at Terminal 4 to get a VAT REFUND. Not enough staff and slow process. People shouldn't be allowed to fill in forms at the counter but should have them completed before they ***. We...
Read more
#577248
Reply to reviews
My partner and myself flew with BA 831 on 21 Oct and had a connection flight to Malta with KM 101 departing at 10:50. Upon arriving at security at Heathrow terminal 4 at 10:00 before catching our connection flight, the female supervisor at the time immediately told us...
Read more
LadyScot
LadyScot

The security may have saved your life. Did you ask why the flight was closed?

#453636
Reply to reviews
I was humiliated and bullied by an agent at Security. As a random check (I was told), I was submitted to a second full body scan, then asked if I could be patted down. When I asked if I had a choice, since there was nothing on me except a few coins I had forgotten in...
Read more
#428019
Reply to reviews
March 27, 2012 We are filing this complaint with Heathrow Airport and British Airways for the following reason. On 24-3-2012 my wife and I were returning to the United States from Spain and had to pass through Heathrow. We had a 2.75 hour layover, which part of the...
Read more
Anonymous
Not coming back

A Indian woman also treated me the same. After she took all contents out of my carry on, I later discover money was missing.

Anonymous
Darrow

It was because you are western and white. Heathrow staff have a huge chip on their shoulder regarding westerners and love nothing more than to bully and intimidate them. The...

#308778
Reply to reviews
being stuck in heathrow airport lift for an hour, we telephoned them 6 times and they knew how nervous i was, they explained that they had sent the engineers to the wrong lift, they asked us at the beginning which floor we were on, we replied that we didnt know as all...
Read more
#176745
Reply to reviews

Contact Heathrow Airport

Headquarters Address:
Heathrow Airport Limited
The Compass Centre, Nelson Road
Hounslow, Middlesex TW6 2GW
More

Recently Discussed Reviews